Privacy Policy

K9Sports Privacy Policy

This Privacy Policy describes how your personal data is collected, used, and shared when you visit or make a purchase from
www.k9sports.eu (the “Website”).

Personal Data We Collect

1.1 Device Information

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.
As you browse the Website, we also collect information about the individual web pages or products you view, the websites or search terms that referred you to the Website, and information about how you interact with the Website.

We refer to this automatically collected data as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files placed on your device or computer and often include an anonymous unique identifier.
    For more information about cookies and how to disable them, visit:
    http://www.allaboutcookies.org
  • “Log files” track actions occurring on the Website and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Website.
  • Depending on the technology used, we may also use Local Storage or similar technologies to store certain settings (e.g., language or shopping cart contents).

1.2 Order Information

When you make a purchase or attempt to make a purchase through the Website, we collect certain information about you, including:

  • Name
  • Billing address
  • Shipping address
  • Payment information (including credit card details and payment information processed by payment service providers, such as bank account data or transaction ID)
  • Email address
  • Phone number

We refer to this information as “Order Information.”

We may also collect any voluntary information you provide, such as order notes or customer account data.

1.3 Personal Data

In this Privacy Policy, “personal data” refers to both Device Information and Order Information.

How We Use Your Personal Data

We use Order Information primarily to fulfil orders placed through the Website, including:

  • Processing your payment information
  • Arranging shipping
  • Providing invoices and/or order confirmations

We also use Order Information to:

  • Communicate with you (e.g., for inquiries or support)
  • Screen orders for potential risk or fraud
  • Provide you with information or advertising related to our products or services, in accordance with your privacy preferences

We use Device Information to:

  • Screen for potential risk and fraud (particularly your IP address)
  • Improve and optimise our Website (e.g., by analysing how customers browse and interact with the Website)
  • Evaluate the success of marketing and advertising campaigns

The legal bases for processing your personal data generally include:

  • Art. 6(1)(b) GDPR (performance of a contract), for processing your orders
  • Art. 6(1)(f) GDPR (legitimate interests), such as improving our Website or preventing fraud
  • Art. 6(1)(c) GDPR, when processing is required to comply with legal obligations (e.g., retention periods)
  • Art. 6(1)(a) GDPR (consent), where applicable for certain marketing activities

Sharing Your Personal Data

We share your personal data with selected third parties who assist us in using your personal data as described above. This includes:

Shop Platform

We use Shopify to power our online store.
More information on how Shopify processes personal data:
https://www.shopify.com/legal/privacy

Analytics Providers

We use Google Analytics to understand how customers use the Website.
More information:
https://policies.google.com/privacy?hl=en
Opt-out:
https://tools.google.com/dlpage/gaoptout

Payment Service Providers & Banks

They process your payment information to complete transactions.

Shipping Companies

They require your shipping address to deliver your order.

We may also share your personal data to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or lawful request for information, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your personal data to provide you with targeted advertising or marketing communications we believe may be of interest to you.

To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising using these links:

You can also opt out of some of these services through the Digital Advertising Alliance’s portal:
http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our Website’s data collection and use practices when we receive a “Do Not Track” signal from your browser.

Your Rights (Especially for European Users)

If you are a resident of Europe, you have the following rights under the GDPR:

  • Right to access the personal data we process
  • Right to rectification of inaccurate or incomplete data
  • Right to erasure (“right to be forgotten”), subject to legal retention periods
  • Right to restriction of processing
  • Right to object to certain processing activities (including processing based on legitimate interests or for direct marketing)
  • Right to data portability

If you wish to exercise any of these rights, please contact us using the contact details below.

If you are a European resident, please note that:

  • We process your data to fulfil contracts we may have with you (e.g., when you place an order)
  • We process your data to pursue our legitimate business interests as listed above
  • Your data may be transferred outside of Europe, including to Canada or the United States (e.g., when using Shopify or other service providers)

You also have the right to lodge a complaint with a data protection authority if you believe your data is being processed unlawfully.

Data Retention

When you place an order through the Website, we retain your Order Information for as long as necessary for the purposes described above and as required by law (e.g., commercial and tax retention periods).

Upon request—and to the extent no legal obligations prevent deletion—we can delete or anonymise your personal data.

Minors

The Website is not intended for individuals under the age of 16.
We do not knowingly collect personal data from children under 16. If we become aware that we have collected such data without parental consent, we will delete it.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
The most current version will always be available on our Website.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, you can contact us:

By email:
info@k9sports.eu

Or by post:
K9Sports
Antoniusstraat 47a
5725 AR Heusden Gem Asten
Noord-Brabant
Netherlands